you would think they would find a way to fix the problem over a 3 year period.I got engaged in September, I canceled and deactivated my account at that time. I asked for corporate office info and they refused to give it to me. I have not done anything that would violate the terms of the agreement.
It is terrible when THEIR computer system atomically renews your subscription EVEN WHEN YOU TRY TO DISCONTINUE ONE’S SUBSCRIPTION! or just to start filing as many complaints until they are forced to pay attention to our problems with match.com's bad customer service and deceitful business practices.This company should be run out of businessAnonymous: This is the biggest rip of site I have ever seen. Somehow it kept charging me and they said I didn't cancel. Same answer at all 3 levels of customer service, NO REFUND, because I used my account for 6 days. I'M DEALING WITH THE SAME ISSUE! Every guy I have been interested in he doesn't get my emails and all of a sudden his profile is gone. I need not need this kind of harassment and he refused to stop sending messages of this degree no matter me telling him it was disrespectful and I didn't want to ever hear from him again. Don't join match.com. Using my incident #, they were finally about to access something. Per match.com you are NOT permitted to post personal email addresses.
?Its ridiculous. My account has been hacked numerous times and they won't even refund my account.OMG....They did the same to me....I agree with all of the above...the Customer Service is the worst ever! THEY GET YOUR MONEY, AND YOU BECOMEING A VICTIM OF THESE BASTARDS OUT THERE, PRETENDING TO BE INTERESTED IN YOU.THE WORST SITE EVER!!!!! Everyone that has had a problem should post it everywhere, so no one uses their site. run run run.
And, the guys I am not interested in that are alleged scammers, their profiles are still there, hmmmmm why is that? Can anybody stop them? Two years later, I returned with the same expectations. I called my credit card company and explained the situation to the associate who gladly helped me and also put me thru to her supervisor. You can't understand a thing they say on the phone.....I signed up....put pictures up....the next day, tried to log on..several times, and they said...we have closed your account...you can't apply again....I am so mad...asked for a Manager...there was none he said...I called Corporate....evidently...there are none there either....What has happened to them.....Awful Awful!Instead of responding negatively how about you build your own dating website with godaddy.com and you can control all the content on your website and all websites start small then multiply and when one gets too big to regulate everyone can agree that it needs to be shut down because it does noone any good but thats just it that it is too big to shut down. Match pioneered the concept of online dating over 20 years ago, then reinvented the category by launching Tinder. The staff is not willing to help at all. If they get your money, they're not giving back one cent!Site was hacked and all my banking information was compromised. Contacting corporate office.
I have filed complaints with the Atty General and the Better Business Bureau.I have the same dilemma right now. An easy process that you can do on line.Terrible business. I contacted an attorney and no doubt had grounds for a law suit but kindly agreed to let it go as I didn't want to go through the aggravation or unnecessary hassle of going to court. I CALLED CUSTOMER SERVICE AND HE REFUSED TO TRANSFER ME TO A SUPERVISOR OR GIVE ME CORPORATE OFFICE NUMBER!I've been having trouble getting anyone to give me answers.
!Business practices and ethics. I can't say loudly enough that match,com should be the LAST place you chose to risk your money and credit card details.
Without ever meeting me in person one of their customers was sending me messages explicit explaining me what he wanted to do to me sexually from head to toe. This is a rip-em-off business model. No reminder emails. Match Group, through its portfolio companies, is a leading provider of dating products available globally. these guys are professional.
UGG!
STILL HAVEN'T MEET ANY ONE EITHER! Then can't get a refund? such BULL SHIT!Nike Corporate Office Headquarters HQ Address: One Bowerman Drive Beaverton, Oregon 97005 USA Corporate Phone Number: 1-503-671-6453 C...Maybe we should ALL pitch in and get them on Judge Judy's court !MATCH IS THE WORST COMPANY ON THE MARKET. I mailed a letter to the corporate office requesting a refund. I don't go to my match acct very often and the matches sent to me were by far no one fitting my preferences, so I think too much of it for a few days. Who's in?How about class action suit people. This company needs to be banned from conducting businessRip off, beware. I asked for a refund and was refused.
however, they kept my money,, saying I never got in touch with the, I thought cancelling an acct was good enough,, even though I did send them an email 5 days later when I didn't see it on my acct. Oh yeah, one of the CS at Match said that they were located outside of the US.This is the worst site ever. Asked for their supervisor and was told they didn't have o e and then they hung up on me. Wont accept credit cards payment and say it is a problem with my cards instead of their systemThis is the WORST customer service I have EVER experienced.
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