Restrictions and limitations may apply.
You have a further 14 days after indicating your intent to return to then return your products or arrange for their collection.The Apple Retail’s legal business name in the United Kingdom is ‘Apple Retail UK Limited’ with registration number 4996702.As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Apple bears responsibility for the environment and is a member of the recycling programme, just like many other major electrical appliance manufacturers in the UK.Veolia ES WEEE Compliance Scheme (UK) Ltd.You can dispose of packaging materials free of charge at local packaging collection points or in dedicated disposal bins available in some local authorities.Answer a few questions to find out your device’s trade-in value. If the item is returned in the original box with the original packaging, we will exchange it or offer you an Apple Gift Card equal to the purchase price of the gift. It's a good idea to check in-stock availability by calling the Apple Store, or by viewing the product on apple.com to see if the item is available for pick up locally. The page you’re looking for, however, is no longer available at apple.com.Items ordered on apple.com that arrived damaged or are incorrect can be returned to any Apple Store in the same country, or by contacting Customer Service.We reserve the right to verify the identity of the card holder. For orders where we are shipping any of your items to you or to an Apple Retail Store, once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). Please note that this excludes limited-time price reductions, such as those that occur during special sales events.In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the Apple Online Store by freephone on 0800 048 0408 to request a refund or credit of the difference between the price you were charged and the current selling price. The decision to accept your order is in our sole discretion. If you do plan to export an Apple product to another country or region, you must obtain any legally required export licences (or other government approvals) prior to doing so.Once we receive your item, a refund is initiated immediately. Because we want to make sure that we have your product available, we won’t accept your order until we have prepared your product for shipping or confirmed that it is in stock at your selected Apple Retail Store.
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